Sadiyah Grobbler


Virtual Assistant


Personal Details:
First Name: Sadiyah Naziba
Surname: Grobbler

Cell: 079 340 8114
Date of birth: 29 December 1990
Identity number: 9012291119085
Marital status: Divorced
No. Of dependents: 1
Nationality: South African (Coloured)
Drivers license: No
Home language: English
Health: Excellent
Relocate: Yes
Further education: Yes


Google Workspace
Microsoft Word, Excel, PowerPoint and Outlook
SAP (Basic)



THB Travel May 2017- September 2019
Reception / Admin assistant
• Process all speed point Transactions
• Assist with Management reports till trial Balance
• Open up the office in the morning and close up after all the consultants have left.
• Answer the switchboard
• Prepare Travel Documents for the clients
• Order office supplies.
• File all the passenger files, vouchers, and invoices
• Capture all the client details onto Quicktrav.
• Invoicing on Quicktrav
• Write up receipts and bank slips.
• Booking and issuing domestic tickets
• Assist the Senior consultants with a point to point regional and international bookings
• telephonic booking regarding flight, accommodation, and transport
• making Changes to the flight bookings as per the client’s request
• Booking Accommodation, cars and transfer
• Apply knowledge of industry trends and developments to improve service to our clients.
• Reissues and Revalidations for tickets

City of Johannesburg Finance June 2016 -August 2016 Assignment for Certificate in Accounting (Training) Duties
• Quickly responding to queries relating to invoices and payments
• General office duties, answering phones, filing, and distributing the post.
• Reconciling payments with bills.
• Proficient in the use of computerized accounting systems and spreadsheets.
• Accurately processing supplier invoices
• Ensuring all invoices are validated against relevant purchase orders.
• Monitoring customer accounts for non-payment and delayed payment.
• Prepare payments for signature.

Carlson Wagonlit Travel, Johannesburg February 2011 – April 2015
Junior Travel Consultant
• Make transportation arrangements to and from airports
• Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken
• Help determine the most efficient way to make flight connections
• Perform other tasks that may be assigned by my supervisor
• Make air, car, and hotel reservations for individual and group travel in compliance with corporate travel policies
• Follow company procedures, guidelines, and standards in the areas of customer service, building Passenger Name Records (PNRs) and profiles, ticketing, utilization of front room Galileo Computer Reservations System (GDS) productivity, attendance, the accuracy of work, invoicing, etc
• Performs related clerical duties and verifies the accuracy of travel documentation and charges
• Escalate out of policy request to the Manager, Facility Services and Administration
• Provide unparalleled service to travelers by providing prompt, accurate, and professional communication
• Monitor, sort and work all GDS queues daily to maintain quality control
• Communicate professionally and provide information promptly and accurately

Tertiary Education
• ICB Booking to trial balance
• SARS and Payroll
• Pastel and Payroll
• Business Literacy (ongoing)
• Financial Statements (ongoing)
• Cost Management (ongoing)
• SAP ( ongoing)

Bedfordveiw Travel and Tourism
• Galileo
• Travel port Smart point
• IATA Travel and Tourism consultant
• Domestic and International Tourism
• Business communications
• Introduction to tourism Marketing
• Tour Guiding

Syscoms Information Technology
• MS Word
• MS Excel
• MS Powerpoint
• MS Windows
• MS Outlook
• MS Access
• Information Systems and Services
• Internet and E-Mail

(Carlson Wagonlit Travel) Nazreen Incesu: 0626822506
(THB Travel) Shinaaz Patel: 084 087 3258 / 084 348 0108


  • AWS
  • Google workspace
  • Microsoft office
  • Pastel (basic)
  • transcription
  • Updated 2 years ago

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