Ntebogeng Musi

RECEPTIONIST (FULLTIME)
ASILON – Johannesburg, Gauteng
March 2018 to November 2020
Asilon is a radiant project management agency offering an impressive and comprehensive portfolio of solution-driven products and services. As a receptionist, I was able to use my acquired communication skills in my new duties including manning the front desk, taking calls, setting up meetings, booking boardrooms and conferences, taking minutes, booking vehicles for both management as well as for clients, liaise with services provider and lastly, file invoices and account statements.
ASSISTANT MANAGER (FULLTIME)
ORNATE COFFEE – Johannesburg, Gauteng
April 2017 to January 2018
As an Assistant Manager at Ornate my responsibilities extended from those of waitress and included a greater deal of involvement attending to customers’ needs and demands and relaying these demands while troubleshooting with my manager possible rooms for improvement, managing and training newer employees on staff; managing stock and the shop’s social media presence.
WAITRESS (FULLTIME)
ORNATE COFFEE – Johannesburg, Gauteng
February 2015 to March 2017
Ornate Coffee is a laid back coffee bar located in the heart of Joburg’s CBD. Working alongside talented barista my responsibilities included warmly greeting new and returning customers to establish and maintain pleasant relationships and encourage customer loyalty as well as memorising over two dozen menu items and rotating specials to offer customised recommendations to our patrons and I learnt how to successfully resolve conflict resulting in customer satisfaction.