Waiters/Waitresses Needed

Salary: R6, 500 p/m
Location: South Africa (Various Major Cities)

As a Waiter/Waitress, you play a vital role in providing excellent customer service in a restaurant or dining establishment. You are responsible for taking orders, serving food and beverages, and ensuring a positive dining experience for guests.

Key Responsibilities:

  • Greet and welcome guests in a friendly and courteous manner.
  • Present menus and answer questions about menu items, specials, and beverage options.
  • Take food and beverage orders accurately and promptly.
  • Relay orders to the kitchen staff and bartenders and ensure accurate preparation.
  • Serve food and drinks to guests in a timely and professional manner.
  • Check on guests regularly to ensure their needs are met and address any issues or special requests.
  • Clear tables and reset them for the next guests.
  • Prepare and present guest checks, process payments, and handle cash or credit card transactions accurately.
  • Collaborate with kitchen and bar staff to ensure smooth service and order accuracy.
  • Uphold cleanliness and hygiene standards in the dining area.
  • Assist with setting up and breaking down the dining area before and after service.
  • Handle guest complaints or concerns with professionalism and resolve issues to their satisfaction.
  • Maintain knowledge of menu items, ingredients, and any allergens to assist guests with dietary restrictions.
  • Follow restaurant policies and procedures regarding customer service, safety, and sanitation.

Qualifications:

  • Previous experience in a restaurant or customer service role is a plus but not always required.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Excellent attention to detail and a positive attitude.
  • Basic math skills for handling bills and payments.
  • Knowledge of food and beverage service standards.
  • Adaptability to work varying shifts, including evenings, weekends, and holidays.
  • Team player who can collaborate with colleagues to provide exceptional service.
  • Physical stamina for standing, walking, and carrying trays or plates.

Additional Information:

  • Waiters/Waitresses receive on-the-job training to familiarize themselves with the restaurant’s menu and service procedures.
  • This role requires a customer-focused approach to ensure that guests have an enjoyable dining experience.

As a Waiter/Waitress, your role is to create a welcoming and memorable dining experience for guests by providing excellent service, attention to detail, and professionalism. Your friendly demeanor and efficiency contribute to the overall success of the restaurant.

To Apply to this job send an e-mail to anette.vanrooyen@recruitsearch.co.za

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