Location: South Africa (Work From Home)
Salary: R5 400 – R10 800 a month
Job Type: Full Time
Company Name: Office Beacon South Africa
We are seeking a Virtual Assistant to join our team and assist in various aspects of business operations. The ideal candidate will have excellent communication skills, be proficient in Microsoft Office tools, and be comfortable making phone calls. This is a part-time position (20 hours per week) , primarily operating in the Central Time Zone of the United States. Must have experience calling within the US and UK market and be able to get through gatekeepers without indulging information.
Lead Management and Follow-Up:
- Efficiently manage incoming leads and inquiries.
- Make follow-up calls and emails to prospective clients.
- Maintain a well-organized lead management system.
- Schedule appointments with potential clients and confirm their availability.
- Respond to emails promptly and professionally.
- Use predefined email templates for various communication needs.
- Ensure timely and accurate responses to inquiries.
- Set up appointments with prospective buyers and sellers.
- Confirm appointments and ensure both parties are prepared.
- Maintain a calendar and scheduling system.
Social Media Assistance:
- Assist in creating and scheduling social media posts on platforms like LinkedIn, Instagram, Facebook, and Twitter.
- Maintain a social media content calendar.
- Engage with followers and respond to comments or messages.
- Collect necessary documents and information from clients.
- Ensure all required documentation is complete and organized.
Buyer Side Tasks:
- Assist with various tasks related to buyer inquiries and needs.
- Follow predefined processes for document requests and information gathering.
Basic Data Entry and Accounting:
- Enter financial data into spreadsheets.
- Maintain basic accounting records as directed.
- Excellent verbal and written communication skills.
- Ability to maintain a friendly and professional tone, especially when communicating with clients.
- Strong phone etiquette and the ability to communicate effectively over the phone.
- Attention to detail and strong organizational skills.
- Ability to work independently and prioritize tasks effectively.
- Proficiency in Microsoft Office tools (Word, Excel).
- Familiarity with email communication and email etiquette.
- Basic accounting skills are a plus.
- Prior experience in lead generation or customer service roles is preferred.
- Familiarity with CRM systems is a plus.
Closing Date: 20/10/2023