Location: South Africa
Salary: Market Related
Job Type: Permanent
Company Name: ESKOM
Eskom invites suitably qualified applicants to apply for their latest Service Agent Contact Centre Vacancies (X14 Posts). The closing date for applications are the 16th and the 20th October 2023
- Grade 12.
- 3 Years Customer Service / Customer Relations
- Interpersonal Skills
- Planning and Organisational Skills
- Customer Service and Product Skills
- Telephone Skills
- Computer Skills
- Communication Skills
- Organisational Knowledge
- Ability to deal with stress
- Report Compilation
- Effective Time Management
- Handle inbound interactions.
- Handling back office activities (NON- Technical Dispatch &Follow-ups).
- Handling multi-media activities and outbound (Proactive Customer Interaction) campaigns.
- Strive for excellence customer interaction and service improvement.
- Supports Marketing, Sales, and Customer Service process
- Perform Vending prepaid and Easy pay, activities
Closing Date: 20/10/2023