Ways we can help
WhatsApp support
Message us on WhatsApp for the fastest help with enrolment, lessons, or certificates.
Certificate & verification
Questions about downloading certificates or verifying IDs? Start here.

What to include in your message
- Your course name
- Issue or question
- Screenshot (if any)
Please avoid sharing sensitive personal info. We only need details that help us locate your account and fix the issue.
FAQs
Is WhatsApp the only support channel?
Yes—WhatsApp is our main support channel for quick responses.
What if my certificate won’t download?
Send us your course name and any error you see via WhatsApp. You can also review the Certificate guide for common fixes.
I can’t log in to my account
Use the login page to reset your password. If you’re still stuck, WhatsApp us with your registered email and the course you’re trying to access.
We’re here to help
Start a WhatsApp chat and we’ll guide you step-by-step.
